Support
A question, a problem, a request about your data? Write to us.
Account and data
You manage your profile, connections and e-mails from My account. My account
To delete your account and all your data, use the "Delete my account" option at the bottom of the My account page. For a copy of your data, write to us at the address above.
The data we process is detailed in our privacy policy. Privacy policy
Strava
- Connect Strava: from the Strava connection page, which lists the data collected before any authorization. Connect Strava
- Disconnect Strava: My account → Connections → Disconnect. Disconnecting deletes all Strava data from your RunRun account and you receive a confirmation e-mail.
- You can also revoke RunRun's access from Strava → Settings → My Apps. My apps on Strava ↗
- "View on Strava" links open the original activity on Strava.
Garmin
Connect or disconnect Garmin: My account → Connections. Disconnecting removes the Garmin session tokens from your account.
Contact preferences
You choose which e-mails you receive (weekly recap, alerts) from the "My e-mails" section of My account, or from the link at the bottom of every e-mail. Manage my e-mails